I can no longer attend. Can I get a refund?
There are no refunds for this event as stated during registration. We do allow transfers to other runners as long as it’s at least two weeks prior to race day. For instructions on that, see below. Further, you can always have a friend or family member grab your packet either Friday night at early packet pick-up or on race morning at packet pick-up. If you’d like a friend to pick up your race packet, just send him/her with a copy of your registration confirmation and a copy of your ID.
Transfer Registration to Another Runner:
You can transfer your registration to someone else up to two weeks prior to race day. Once we are within two weeks (14 days) of race day, all registrations are final and cannot be transferred as we are preparing for you!
The Transfer to Another Runner option can be found by logging on to RunSignup, navigating to Profile > Upcoming Events > Manage Registration > Transfer to Another Runner.
On the Transfer to Another Runner page, you will be shown your Transfer Information. Please confirm the information is correct and accurate.
After reviewing the information above, you can enter the Recipient Information. The recipient will receive an email notification with a unique link which they can use to claim this transfer.
Next, you can complete the Transfer process by clicking on the Transfer Type. There are two different types of transfers:
- Registration Gift
- Registration Transfer
Transfer as Gift
When transferring a registration as a gift, you will not receive a refund of your original registration fee, though instead, your recipient is allowed to register free of charge.
If you click on “Transfer as Gift”, then a breakdown of the transfer transaction will be made available to you.
Transfer for Refund
If you would like to transfer your registration and receive a partial refund, then click on the button labeled “Transfer for Refund”.
A breakdown of the transfer transaction will be available for review, and if everything is correct, then hit “Transfer Registration”. You will be brought to your transaction’s confirmation page, where it can be printed out for your own records.
IMPORTANT: If the registrant does not accept the transfer, then you will not receive a refund. You will, however, still be eligible to use your registration on race day!