We've Got Answers

Didn’t find the information you were looking for on our events or information page? Check out some of our frequently asked questions to see if we have an answer for you. If you still have questions about an upcoming race or one of our 5k fun runs, fill out the contact form at the bottom of the page.

The size I want to choose says ‘Sold Out’. Do you have more of that size?

We stock a certain amount of sizes for each race every Fall. As the race approaches, it typically sells out. Once we are out of a size, we mark it down as such and will be sold out of that size for that race.

ProTip: Sign up early in order to guarantee your spot and also your preferred size! Registration opens late winter each year!

I can no longer attend. Can I get a refund?

There are no refunds for this run. If you’d like a friend to pick up your race packet, just send him/her with a copy of your registration confirmation and a copy of your ID.

Can my friend run in my place?

Sure! You can transfer your registration to your friend via your RunSignUp.com account! Simply log in, click on “My Registered Races” and then “The Great Pumpkin Run.” From there, click “Participant to Participant Transfer” and you can send it to a friend! Please note that this is only available up until two weeks prior to race day. Once within two weeks of the race, bib transfers are no longer available.

Do you have a coupon code I can use?

In short, we do not discount the race with coupon codes. Over the years, we have strived to offer a great event experience, awesome swag, and keeping the Fall tradition alive all while remaining competitive with current industry prices. We believe the event is a great value and hope you agree after attending a live event or opting for the virtual option!

There are several ways to save a few bucks without using a coupon code:

  1. Prices do increase as we get closer to Fall. Sign up early to beat the price increase!
  2. If you are joining us at one of the live events, you can create or join a team with 4+ friends and each person on the team saves $5.
  3. We have the Pumpkin Support League (or PSL for short!) After you sign up for either a live event or the virtual option, you’ll be enrolled in the PSL. Invite friends to join you this Fall using your unique referral link. Once five friends sign up using your link, you’ll get $20 credited back to you. Easy peasy!
  4. Volunteer at one of the live events! Help make the race amazing and you’ll earn a free registration. Get the details here then sign up to volunteer at an event near you.
Are there awards?

Every finisher will receive the 2019 finisher’s medal and chip time. Results will be posted online within 24 hours of the race. The Great Pumpkin Run is a fun run that celebrates everything that is great about fall. With that said, there will not be individual awards or prizes.

What if it rains?

The Great Pumpkin Run is a rain or shine event. If it rains the night before or day of, you may want to wear a pair of older running shoes, as the trails may become muddy. Please note that there are no refunds for any reason, including inclement weather. If Mother Nature really misbehaves and conditions become unsafe, we will delay the start. If we have to cancel because of weather or other reasons beyond our control, you will still be able to pick up your hoodie and pumpkin! Please see the full cancellation policy on the RunSignUp page.

What’s up with team registration?

Let’s break it down in 3 easy steps:
1. Someone registers and elects to create a team.
2. They tell their friends to join their team.
3. Everyone on the team saves money!

Now, here are all the details:

The first person to register creates the team. Be sure to confer with your friends ahead of time to come up with the best team name of all time. The first person to register then tells all their friends to join. Everyone who joins will save $5 on whatever registration they choose. You do NOT have to elect the same options or corrals in order to be on the same team. For example, if Andy wants to register for the 5K run but Erica wants to do the 5K with the Tough Pumpkin option, it’s totally fine!

Please note: The Great Pumpkin Run does have participant caps. Once the event is sold out, others will NOT be able to join your team. Encourage your friends to register soon to avoid any problems! The race usually sells out in the summer. 

While not required, we highly encourage teams to come out in some sort of cool costume!

Can I volunteer?

Of course! We always need some helping hands on race morning. Volunteers receive a free race registration/free future race registration, the ever-popular long sleeved shirt, light snacks, and a great time! Please choose an event near you, scroll down to the volunteer section, and click ‘Volunteer Sign Up’ to choose a shift!

What types of terrain will I be running on?

We have two types of events: urban and farm

Urban: These usually take place in parks in or near downtown areas. The course will likely be comprised of city streets, bike paths, and paved trails.

Farm: The course will likely be comprised of dirt roads, paths, open grassy fields, gravel, hay, and, corn fields. Please note that if it rains in the days leading up to the race, the course WILL become muddy.

Are strollers allowed?

We do not allow strollers or wagons on the course. While they are allowed at the event, they will not be permitted to enter the corral or course at any point.

Do I have to register my kid?

All participants on the course must be registered. If you plan on bringing the whole family, we encourage you to create a team, as each team member will save $5. Be sure to select a youth sized lightweight tech hoodie when registering the younger kids! Please note that strollers and wagons are NOT permitted.

I see there are different corrals to choose when registering. Explain, please!

We have moved to a new and improved corral system for 2019 in order to ensure an even better experience on race morning! Essentially, you will be lined up according to your projected pace. Faster runners will be up front, joggers in the middle corrals, and walkers will be lined up in the back. When signing up, you can use the dropdown menu to select a corral and see the pace requirement.

There are three waves in total. Each wave has several corrals within it. To illustrate how this works, here is an example:

Jake knows he runs around an 11:30 mile. Using the dropdown, he sees a corral designated for paces between 11:01-12:00 minutes per mile. Perfect! He is in ‘Corral E (Wave 2)’. On race morning, we will call each wave up separately. Corrals A-C are all in Wave 1, so they will all line up at the same time on race morning. Since Jake is in Corral E, he will wait until the emcee calls for Wave 2 to line up. The emcee will announce for Wave 2 to line up once all Corrals A, B, and C clear the starting chute.

Jake has some friends on his team that are planning on walking the race. They have chosen ‘Corral I (Wave 3)’, which is designated for groups of friends that plan to simply walk the course together. Jake has a couple of options. Option one would be to simply stick with his original choice since he plans on jogging the course around his 11:30 per mile pace. However, if he decides he wants to walk with his teammates, he can opt to drop back to their corral.

If you are unsure of your exact pace, no worries! Simply choose a slower pace (or even one of the walking corrals). As you train during the summer and realize your expected pace, you can easily log-in to RunSignUp to manage your corral selection!

If race morning arrives and you decide you want to take the course a little slower, simply drop back into one of the later corrals. The overall idea is to match people to the proper corral based on how fast or slow they want to go come race morning. If everyone helps out and abides by this, the course should be super smooth!

Is there a limit to how many people can participate?

Yes. Each event has its own capacity. Register early to not only save money but guarantee your spot! Once the race sells out, we cannot allow any more people to join, even if your friends are registered.

What do I receive with registration?

Each registered participant will gain entry into this awesome run/walk, 1/4 zip tech hoodie, 2019 finisher’s medal, apple cider, commemorative bib with chip timing, a small pumpkin, and free race photos!

Is it timed?

Of course! Although The Great Pumpkin Run is meant to be a fun, festive run, we will still provide state-of-the-art chip timing to each participant so you can see how you did. We can even text or email you your time if you opt-in during online registration!

What if I do not run?

We encourage people of all levels and abilities to come out and join us. The event itself is a fun celebration of our favorite season! Whether you run it, walk it, or somewhere in between, you will have a great time. In fact, about 1/3 of all participants opt to walk the course. When signing up, simply select one of the corrals designated for walkers. You’ll have others by your side as you enjoy the course!

What is The Great Pumpkin Run?

In a nutshell: The Great Pumpkin Run celebrates everything that is great about Fall with a healthy dose of physical activity! You can run, walk, skip, or jog through the beautiful course. After you cross the finish line, celebrate fall with apple cider, pumpkins, and more!

I signed up for the Virtual race. When will I receive my packet?

We will begin shipping packets for the Virtual 5K right after the 2019 lightweight tech hoodie is revealed! This usually happens towards the end of August.

We prioritize shipping by when you signed up. For example, people that sign up in early spring will receive their packets before those that signed up in August.

Once your packet ships, you will receive tracking details in your email!

I added the Mail My Packet option to my registration. When will I receive that?

We ship packets ~1.5 weeks prior to race day. If you haven’t received it within a few days of race day, please contact us using the form at the bottom of this page so we can track it for you!

How long is the course?

The Great Pumpkin Run is a 5K (3.1 miles) course. Considered the perfect race distance, you can run, walk, or jog the course!

Can I bring Fido?

Assuming Fido is your dog, unfortunately no. While we love dogs, they cannot come to the race.

What is the Tough Pumpkin option?

Apparently, some people think running isn’t tough enough. The Tough Pumpkin option lets you choose a pumpkin up to 10lbs. to carry with you throughout the entire race. Whether you hoist it over your head or hold it like a baby, just be sure to cross the finish line with it in your hands (and intact!) and you will receive a cool, commemorative Tough Pumpkin medal. And yes, you can take the pumpkin home with you! You will receive this medal in addition to your finisher’s medal. You read that right, TWO MEDALS.

Wait, I have more questions! Don’t leave me!

Whoa, no worries! Click ‘Contact Us’ on the sidebar and we will answer you right away!

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